Onboarding Videos.
Time-to-value, halved. With video.
Onboarding Videos reel
More than a video. A system.
Customer onboarding video series that helps new customers get value faster, reduces support tickets, and increases activation rates. We map your onboarding journey, identify the moments where users get stuck, and produce a series of short, focused videos that live in your product, help centre and welcome emails.
What you get
- 6-10 onboarding videos (60-180s each)
- Embed-ready for in-app, help centre and email
- Captions and transcripts
- Localisation-ready (subtitle versioning)
- Quarterly refresh option
Four steps. No surprises.
- 01
Journey mapping
We sit with your customer success team to find the activation gaps.
- 02
Content design
One video per critical moment. Focused, not exhaustive.
- 03
Production
Mix of screen capture, animation and live action depending on what suits.
- 04
Embed & measure
Delivered with implementation guidance and tracking recommendations.
Recent onboarding videos in the wild.
Coming soon
Coming soon
Let's work on your project together.
Tell us about the project. We'll come back within one working day with honest thoughts on whether we're the right fit, and what it would cost.
- Based in
- Northampton, UK · Working globally